AI & Robotics Support Associate

Full Time
Northampton, Pennsylvania
Jul 22, 2025
On-site

Overview

The AI & Robotics Support Associate will be responsible for providing technical support and assistance for AI and robotics systems within the organization. This role involves diagnosing issues, troubleshooting problems, and collaborating with engineering teams to ensure optimal function and integration of advanced technologies. The ideal candidate will have a strong understanding of AI principles and robotics, as well as excellent communication skills to interact with various departments and clients.

Key Responsibilities

Provide technical support for AI and robotics systems and applications

Diagnose and troubleshoot issues related to hardware and software

Collaborate with engineering teams to enhance system performance

Conduct training sessions for users on AI and robotics technologies

Prepare technical documentation and user manuals

Monitor system performance and assist with optimization strategies

Assist with the implementation of new AI algorithms and robotic solutions

Stay updated with the latest advancements in AI and robotics technologies

Compensation

$20.00 - $25.00 hourly

Requirements

Experience in technical support or a similar role

Knowledge of AI and robotics applications

Strong analytical and critical thinking skills

Ability to work independently and in a team-oriented environment

Skills

Strong understanding of AI concepts and machine learning algorithms
Proficient in programming languages such as Python, C++, or Java
Experience with robotics hardware and software integration
Familiarity with simulation tools and robotics frameworks (e.g., ROS)
Excellent troubleshooting and problem-solving skills
Ability to communicate technical information clearly to non-technical audiences
Customer service skills to provide support to end-users and clients
Experience in data analysis and performance optimization